Updated: January 2026

Ae66 Privacy Policy – Data Protection & Member Privacy

Ae66 is committed to protecting the privacy and data security of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your information when you use the ae66 platform.

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Introduction

Welcome to the ae66 Privacy Policy page. We understand that privacy is more than a legal requirement — it is the foundation of trust between us and every member who chooses to use the ae66 platform. This document is written in plain, clear language so you can truly understand your rights and how we handle your data.

This Privacy Policy applies to all members who register, browse, or use any service on the ae66 website (https://ae66.plus), including the ae66 mobile app. By using our platform, you agree to the data collection and usage practices described in this Privacy Policy.

If you have any questions about how we handle your personal data, do not hesitate to contact the ae66 customer support team, available 24 hours a day, 7 days a week.

ae66 has never and will never sell, rent, or disclose members' personal data to third parties for marketing purposes without your explicit consent.

1 Information We Collect

Ae66 collects your personal information through various means as you interact with our platform. The information collected is necessary to enable us to provide you with a secure, efficient, and personalised service. In general, there are two main categories of information we collect:

A. Information You Provide Directly

  • Identity information: Full name, date of birth, identification card number (MyKad), gender, and nationality — collected during account registration and the KYC process.
  • Contact information: Email address, phone number, and current residential address — used for account communications, OTP verification, and transaction notifications.
  • Financial information: Bank account number, account holder name, and bank name — required to securely process deposits and withdrawals.
  • Verification documents: A copy of your MyKad, proof of address, and a selfie with your document — collected during the identity verification (KYC) process to ensure the security of your account.

B. Automatically Collected Information

  • Technical data: IP address, browser type and version, device operating system, screen resolution, and unique device identifiers.
  • Usage data: Pages visited, games played, time spent on the platform, login frequency, and overall betting patterns.
  • Location data: General location information based on your IP address — used for jurisdiction eligibility checks and security purposes.
  • Cookies and tracking technologies: ae66 uses session cookies and persistent cookies to enhance the user experience and analyse platform performance.

2 How We Use Your Information

Every piece of information we collect is used for legitimate purposes necessary to operate the ae66 platform. We do not use your information for any purpose not stated in this Privacy Policy without obtaining your consent first.

Purpose of Use Data Type Legal Basis
Member account management and verification Name, email, phone number, MyKad Contract performance
Deposit and withdrawal processing Bank details, transaction records Contract performance
Identity verification (KYC & AML) Identity document, selfie, address Legal obligation
Account security & fraud prevention IP address, login data, location Legitimate interest
Promotional notifications & offers Email, phone number Member consent
Platform improvement & analytics Usage data, cookies Legitimate interest
Regulatory compliance & reporting All related data Legal obligation

You may withdraw consent to receive marketing communications at any time by contacting the ae66 customer support team or using the unsubscribe link in any email received.

3 Data Encryption & Security

The security of your personal data is ae66's top priority. We implement multiple layers of technical and organisational protection to keep your information safe from unauthorised access, loss, misuse, or accidental disclosure.

  • 256-bit SSL encryption: All data transmitted between your device and ae66's servers is encrypted using TLS 1.3 — the same security standard used by leading banking institutions in Malaysia.
  • Secure data storage: Your personal data is stored on servers protected by multi-layer firewalls, strict access controls, and 24-hour monitoring systems.
  • Encrypted password: Your account password is stored as an irreversible hash — no one on the ae66 team can ever view your original password.
  • Two-factor authentication (2FA): ae66 supports two-factor authentication via SMS OTP to protect your account from unauthorised access.
  • Regular security testing: The ae66 platform undergoes regular penetration testing and security audits conducted by independent third parties.
  • Incident response procedure: In the event of any data breach, ae66 has clear procedures in place to notify affected members within the timeframe required by law.

4 Data Sharing with Third Parties

Ae66 does not sell or rent your personal data to any third party. However, there are limited circumstances in which ae66 may need to share your information with trusted parties, and this is done solely to enable us to provide you with a better service:

  • Payment processors: Information required to process financial transactions is securely shared with licensed payment service providers, such as the FPX gateway, Touch 'n Go eWallet, and Boost.
  • KYC service providers: Identity verification documents are shared with licensed identity verification service providers to ensure the accuracy and validity of information.
  • Game providers: The minimum data required to operate game sessions is shared with licensed game software providers that are partners of ae66.
  • Statutory authorities: ae66 will disclose information to law enforcement agencies or financial authorities when required by Malaysian law or a court order.

All of ae66's third-party partners are bound by strict confidentiality agreements and are required to protect your data to the same security standards as ae66.

5 Cookies and Tracking Technologies

Ae66 uses cookies and similar tracking technologies to enhance your user experience on our platform, analyse usage patterns, and maintain the security of your login session. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions, account security, and language preferences. These cookies cannot be disabled.
  • Analytics cookies: Helps us understand how members use the platform — which pages are most visited, how long sessions last, and where members encounter difficulties. This data is used for platform improvements.
  • Functional cookies: Saves your preferences such as language selection, display theme, and account settings so you don't need to reconfigure them every time you log in.

You can manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect the functionality and security of your ae66 account.

6 Data Retention Period

Ae66 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Our general data retention schedule is as follows:

Data Type Retention Period Reason
Active account information Throughout the active account period Service operations
Financial transaction records 7 years AML legal compliance
KYC Documents 5 years after account closure Legal requirement
Communication logs 2 years Security & customer support
Analytics cookie data 13 months Platform performance analytics
Login & security data 1 year Fraud prevention

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with ae66's established data management procedures.

7 Your Rights as a Data Subject

As an ae66 member, you have certain rights regarding your personal data under applicable data protection laws. ae66 respects and facilitates the exercise of these rights. The following are the rights available to you:

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Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

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Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

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Right to Erasure

You have the right to request deletion of your data, subject to legal retention requirements.

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

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Right to Data Portability

You have the right to receive your data in a structured format for transfer to another platform.

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Right to Restrict Processing

You have the right to request that ae66 restrict the processing of your data under certain circumstances.

To exercise any of the above rights, please contact the ae66 customer support team via live chat or support email. We will process your request within 30 business days.

8 Children's Privacy

The ae66 platform is exclusively for individuals aged 18 and above. ae66 does not intentionally collect or store personal data from anyone under the age of 18. All prospective members are required to verify their age during the registration and KYC process.

If you become aware that someone under the age of 18 has registered an account on ae66, please contact our customer support team immediately. We will take prompt action to close the account and delete all associated data.

9 Privacy Policy Amendments

Ae66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our service practices, legal requirements, or security improvements. The date of the last amendment will always be clearly displayed at the top of this page.

In the event of significant changes, ae66 will notify you via your registered email or an in-account notification at least 7 days before the changes take effect. Continued use of the ae66 platform after the effective date constitutes acceptance of the amended Privacy Policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ae66 handles your personal data, our team is ready to assist you 24 hours a day, 7 days a week, including public holidays.

  • Live Chat: The fastest way — click the chat icon in the bottom-right corner of the ae66 platform to speak with our agents in real time.
  • Email: Send your enquiry to [email protected] — we guarantee a response within 24 business hours.
  • Help Centre: Visit page FAQ us for answers to frequently asked questions.
ae66's Security Commitment
  • 256-bit SSL encryption
  • 2FA verification for accounts
  • 24/7 security monitoring
  • Regular independent audits
  • KYC/AML standards compliance
  • No sale of data to third parties
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18+ Only

The ae66 platform is exclusively for users aged 18 and above. Please play responsibly.

Responsible Gaming

Why Your Data Is Safe with ae66

We invest in world-class security infrastructure so you can play with peace of mind.

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End-to-End Encryption

All data communications between you and ae66 are protected with 256-bit SSL encryption — no third party can intercept your information.

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24/7 Monitoring

The ae66 security system continuously monitors for suspicious activity around the clock, including unauthorised login attempts.

KYC & AML compliance

Ae66 fully complies with Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to ensure a clean and secure platform.

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2FA verification

An additional security layer via SMS OTP ensures only you can access your ae66 account, even if someone else knows your password.

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Regular Independent Audits

The ae66 platform and its privacy practices are subject to regular security reviews and testing by independent third parties to maintain the highest standards.

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Full Control in Your Hands

You may request access to, correction of, or deletion of your data at any time. ae66 gives you full control over your personal information.

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Play Safely and with Full Confidence

Now that you understand how ae66 protects your privacy and personal data, register an account today and enjoy a safe, fair, and exciting gaming experience alongside millions of ae66 members across Malaysia.

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